For decades, Laura Ashley have striven to deliver the latest in stylish affordable fashion for women. With their expansive and inexpensive seasonal collections, and constant commitment to quality, Laura Ashley have been helping customers add that special something to their wardrobes for over 50 years. Today, their online retail service lets you pick from their exciting ranges of clothing for women and girls, and their home furnishings and furnishings department expands the Laura Ashley promise of value and excellence to include wallpaper, curtains, fabric, lighting, bedding and decorative accessories.
With home delivery available as well as a 28 days return policy, you can rest assured of your purchases meeting your satisfaction from the moment you click the order button.
The Laura Ashley company started in 1953 in the kitchen of Laura and Bernard Ashley, where they would print out fabrics. Laura took advantage of the trend started by Audrey Hepburn’s headscarves, and they ended up selling their wares to Heal’s and John Lewis. The company seriously took off during the 1960s when the Ashleys procured a venue in which they could produce 5000 metres of fabric every week. Here, they expanded their clothing range into social wear as well as work-based wear, with a focus on elegant, long-length pieces. By 1970 the company had opened a number of stores and was making £300,000 annually. By 1971, stores had opened in Japan, Canada and Australia and then, in 1972, in San Francisco and Paris. By the 25th year sales had reached £25 million. During the 1980s, the company’s focus moved away from purely clothes to once again include home furnishings. Laura died tragically in 1985. Her husband went on to be knighted later in the decade, at about the same time that the ‘Mother and Child’ collection was released. In 1998, MUI Asia Limited became major shareholders in the company and has proved to be beneficial in the development of the brand. 2007 saw the introduction of the organic cotton range, the designs on which are based around the original patterns used by the Ashleys in the 1960s and 1970s. Today, the company operates all over the world and, despite its amazing development, continues to retain the quality and passion which started it all.
What do Laura Ashley sell?
Since its humble beginnings printing on a kitchen table, Laura Ashley’s range has extended somewhat. For women's wear you can choose from a huge array of tops, jackets, dresses, shorts, trousers, skirts and coats. There’s also a wide selection of footwear which includes various styles of shoes and boots. Accessories range from a variety of bags, purses, gloves, hats, tights, jewellery, watches and toiletries. Laura Ashley also has an extensive range of home furnishings on offer, which encompasses both upholstery and furniture. For upholstery, you’re directed to a separate site which deals with made-to-measure items. This range encompasses chairs, chaises, sofa beds and boxes. Furniture deals with a range of pieces, from bookcases and cabinets to beds and wardrobes. These are available in a variety of styles and wood types, including Brompton Oak, Garrat Chestnut and Milton.
Why Buy from Laura Ashley
Laura Ashley offers an extensive range of women’s wear as well as a large selection of home furnishings. The quality is high and the prices reflect this. However, there are also special offers constantly available. If you sign up for an account card, you’ll be awarded with bonus points on your first purchase and be able to enjoy 0% on balance transfers for the first 12 months. Gold card account holders can even claim for free delivery on certain orders. If you’re stuck on a present, gift cards are a fantastic option and you can order and personalize a card online. If you’re personally stuck on what would best suit your house or want a whole new refit then you can have a Laura Ashley designer visit your home and give you advice and tips on how to transform it. Laura Ashley is a big promoter of recycling. The company not only recycles its own packaging and attempts to lower its utility and fuel consumption, but it encourages its customers to recycle their electrical goods. Next day deliveries are available, and if you’re not happy with a purchase then Laura Ashley will refund the money or exchange the item. Laura Ashley also offers the option to sign up for a newsletter so you’ll never miss out on any promotions or sales.
Laura Ashley Review
The website’s floral and pastel coloured background, reminiscent of its 1960s, is a relaxed introduction to this site. The uncluttered main page also makes it easier to grasp of the information available, which is focused on the current sales and offers. The options are clear and presented in banners at the top and bottom of the homepage. There are two main ways to view the items: one is by using the drop down menus to click on the product. After this, you’ll be put through to a photograph, which can be enlarged, and a concise description of the item. The other is by taking advantage of the online catalogue: you can virtually flip through this and the zoom option ensures that you can read the description given. It’s also possible to view this as a PDF or even print out any pages you want. This is a fantastically ecological alternative for those who love the catalogue style. Additional information is provided on how best to care for certain items to ensure lasting quality and performance. Size guides and a store locator are also included, as well as the option to create a shortlist of your favourites. You can register with the site to be informed of any deals, and your details will be saved, making any purchases easier to complete. If you’re ordering within the UK, flags at the bottom of the homepage allow you to change to the rest of Europe or Switzerland. The site is PCI Compliant, so you can be assured of your security.
Laura Ashley Delivery Information
Delivery is dependent on the item you want delivered. Standard home furnishings and items made to measure can only be delivered to addresses within the UK and offshore islands, excluding the Isle of Man, at a charge of £4.50. The delivery time is between 5 and 7 working days. If you want a fashion item delivered to an address on the UK mainland you have the choice of next day delivery. However, you have to put your order in by 1.30pm the previous day, Monday-Thursday. The charge for this service is £7. For made- to-order items someone must be present to receive the delivery and you have 3 days to report any damages. For orders under £1000, a charge of £25 will be added. For both upholstery and furniture expect up to a week to receive your purchase. If you need to change or cancel a furniture or upholstery order you have 48 hours in which to do this. If you’re not satisfied with a purchase you have a 28 day window in which to return the product. The item should be returned in its original packaging, unless it’s faulty. You can either return it to a store or post it back using the prepaid label provided. If the item is too large, a courier service will collect it at a cost of £8. Self-assembly items must be returned unused and pillows and duvets cannot be returned once the packaging has been opened, unless faulty. Without a receipt, you can still get a refund or a gift card up to £20.
Previous discounts from Laura Ashley
Save £10 off a £75 Order
30% off Everything in the Laura Ashley Mega Event
Save up to 50% discount on Furniture & Upholstery Orders
Laura Ashley FAQs
How long will my Made to Measure Curtains take to be delivered?
When you have ordered any made to measure items, we will provide you with an estimated delivery date. Please note this is a guide only and that we have to take into account the time that will be needed to manufacture your goods.
How do I contact you by phone?
You can call us on 03332 008 009. Alternatively, please visit the contact us section for more options on how to get in touch.
My order hasn't arrived, how long does it take?
Your order should be with you within 7 - 10 working days of your order being accepted. However, sometimes this is not guaranteed. Please leave at least 10 working days before contacting customer services, as we are unable to investigate prior to this time.
My code doesn’t seem to work?
It’s possible you might have entered an expired code - please double check the expiry date. The latest codes are towards the top of the Laura Ashley page. If your code appears to be within the validity period then please contact us so we can contact the retailer and see what the problem is.
I’m unable to locate my voucher codes?
When you click on a code, it opens in a new tab or window - usually your browser will automatically switch to the new window for you. However, if it doesn’t please look in the tab next to your current one. Some deals and special offers use bespoke links and have the discount built in and automatically applied when you go through to the retailer’s site.